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Questions to Ask an LMS Vendor During a Demo (Demonstration)

The LMS demo is where things get interesting. You get to see the system in action and imagine how it might work for your organization. But don’t just watch. Prepare a list of questions to ask during the LMS demo to ensure you cover all important aspects. Ask detailed questions and request demonstrations of features that are important to you. This is your time to learn more.

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Start by focusing on the user interface. 

6. How user-friendly is the interface for both administrators and learners?

Ask to see how to perform everyday tasks. Watch how admins make new courses. See how easy it is for learners to use. Count how many clicks each task takes. A good LMS

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should be easy for everyone to use. If it’s too difficult, people won’t use it, even if it has lots of cool features.

The interface of iSpring Learn for LMS administrators and users

The interface of iSpring Learn for LMS administrators and users

7. What reporting and analytics capabilities does your LMS offer?

Tracking and analyzing learning outcomes is very important. Ask to see their normal reports. Check if you can make your own reports too. Is it easy to see who finished

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courses? Can you check the test scores? How can you tell if people are using the system a lot?

An example of the Learner Progress report in iSpring Learn LMS

An example of the Learner Progress report in iSpring Learn LMS

Good reports can show you if your training is working well. They can also help prove to bosses that the LMS is worth the expenditure.

8. Can you show us how content creation and management work in your system?

Content is key in any LMS, so pay attention to how content creation and management work. Ask to see a demo of the content creation tools. Is it easy to

make a new course? Can you import existing content quickly? Does it support different media like videos, interactive elements, and quizzes?

Quiz creation in iSpring Learn

Understanding these steps helps you see how much time and effort you’ll need to manage content.

Dr. Jane Hart, Founder of the Centre for Learning & Performance Technologies, says: “Watch the user experience during the demo. If it’s confusing for you, it will be for your learners too.”

9. How does the LMS handle different types of learning content?

Modern learners want more than just reading or watching content. They expect to interact, work together, and share what they know. Features like discussion forums,

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group projects, and quizzes help keep them engaged. 

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Tools that allow learners to collaborate and communicate make the experience more active and interesting. Instead of just consuming content, they can participate, ask questions, and learn from others. This makes the learning process more effective and enjoyable.